Refund Policy

last modified on 03/31/2020

When you make or receive the gift of a purchase on the Elektricity Service, you have immediate access to, and use of, the Ancillary Products and Services you have purchased. Accordingly, except as detailed in the Elektricity Terms of Sale, you lose your right to cancel once you have made your purchase, and we do not offer any refunds or credits, including, without limitation, fees for Subscription Services. Elektricity reserves the right to modify this refund policy as set forth in the Elektricity Terms of Sale at any time.

Unless otherwise specified in our Terms of Sale or required under the applicable law in your jurisdiction, Tips, Shows, and other digital goods are not returnable after purchase.

If you have problems with a broadcaster or Elektricity Services contact Customer Support.